Online Empathetic Listening | Emotional Support
FAQ
Frequently Asked Questions
1) Is this therapy or counselling?
No. This is a listening and emotional support service, not mental health treatment.
2) Who is this suitable for?
Anyone who wants a safe, non-judgmental space to talk and be heard, without diagnosis or advice.
3) Is this confidential?
Yes. Sessions are private and confidential within ethical boundaries.
4) What if I’m in crisis?
This service is not suitable for crisis situations. You will be directed to professional or emergency resources if needed.
5) Do you give advice?
No advice unless explicitly requested. The focus is listening and reflection. The objective is as you share, you will feel emotionally lighter and hopefully gain more clarity.
6) What is the difference between your service vs. therapy?
Unlike therapy, which focuses on step by step plans and outcomes, this listening service is less clinical. Think of it like an empathetic friend, who instead of sharing their own stories, is focused solely on listening to you.
7) Postponing/cancellation
We will accept postponement